FAQ

Can wallpapers be applied to freshly painted and textured walls?

Peel-and-stick wallpapers are not suitable for freshly painted walls. Paints have solvents which off-gas when curing, releasing VOCs which will dissolve the adhesive used in the wallpaper. This will cause product failure. Paints cure from the outside in. This means they can be dry to the touch but still uncured. We recommend waiting a minimum of 8 weeks prior to applying wallpaper on a painted wall.

The wallpaper will take on the underlying texture of the wall. This means that on textured walls, repositionability will be negatively affected. Highly textured walls with sharp points will warp the vinyl film and prevent optimal adhesion. 

Can wallpapers be applied to fresh drywall/plaster/sheetrock?

Products are not suitable on non-sealed surfaces. Surfaces must be painted/sealed prior to application. Clean, raw MDF and HDF are suitable surfaces as is any glass surface. 

Can wallpapers be applied in a humid bathroom?

Our peel-and-stick wallpaper products are designed to work well in high humidity areas such as bathrooms. Wallpaper may not be applied within a shower cabinet or above a bathtub where frequent, direct water exposure is likely. 

Frequently asked questions

The artwork

What is the artwork made of?

Acrylic (plexiglass), printed and finished in our own studio in the USA. Depending on the piece the acrylic is mirrored, transparent, glitter, or printed in full colour, and our LED pieces are backlit. The exact finish for any piece is listed under Specifications on its product page.

How big is each piece?

Every product page lists the exact width and height under Specifications, and sets show how many pieces are included. Sizes range from small circles around 12 inches across to statement pieces over 45 inches wide.

How does it hang on the wall?

Most pieces arrive with a rigid clear acrylic mounting frame already fitted to the back. It holds the artwork securely and lets you hang the piece horizontally or vertically. No frame, glass or extra hardware to buy.

Is each piece made to order?

Yes. Nothing sits in a warehouse. Each piece is produced for your order in our studio, which is why production takes 1-3 business days before it ships.

Can I get a custom size or colour?

Often, yes. Several designs are already offered in custom colours, and we take on bespoke work including commissions for designers and hospitality projects. Email info@uniqstiq.com or text 954-228-4828 with what you have in mind, including the wall size you are working with.

Can the artwork go outdoors?

Our pieces are designed for interior walls. Acrylic handles humidity well, so covered porches and bathrooms are usually fine, but continuous direct sun and weather are not recommended. Ask us about your specific spot if you are unsure.

How do I clean it?

Dust with a soft, dry microfibre cloth. If you need more, use a little water or a cleaner made for acrylic. Avoid ammonia-based glass cleaners, paper towels and abrasive cloths, which can scratch or cloud the surface.

Shipping

How much is shipping?

Shipping is free across the United States. Orders travel via FedEx Home Delivery or UPS Ground. We do not ship to P.O. boxes.

How long until my order arrives?

Production takes 1-3 business days, then the carrier takes over. We guarantee that your order is processed and shipped on time, but once a package is in transit we cannot guarantee the delivery date. If you are working to a deadline, email info@uniqstiq.com before you order and we will tell you honestly what is realistic.

Do you ship internationally?

Yes, we ship worldwide. International customers are responsible for any import duties or taxes. Those are charged by your country's customs agency on delivery and are not included in your purchase, and we do not collect or remit them. If duties are refused the package may be treated as abandoned, and we cannot cancel or refund an order for non-payment of customs charges.

How do I track my order?

You will receive a tracking link by email as soon as your order ships. If it has not arrived, check your spam folder, then email info@uniqstiq.com and we will resend it.

Returns

What is your return policy?

You may return most items within 14 days of receiving your order. Items must be unused and in their original packaging, and customers are responsible for return shipping costs. We do not provide prepaid return labels. Start a return at uniqstiq.returnscenter.com.

My order arrived damaged. What now?

We will make it right. Email info@uniqstiq.com with your order number and a photo of the damage and we will replace the piece or refund you.

Can I change or cancel my order?

Contact us as soon as possible. Because every piece is made to order, production can begin quickly, so we can only change or cancel an order before it enters production. Email info@uniqstiq.com or text 954-228-4828.

Designers and trade

Do you work with interior designers and hospitality projects?

Yes. Our trade programme is open to interior designers, architects, developers, home stagers and the hospitality industry, and includes trade pricing plus design consultation on custom work. See the trade programme page or email info@uniqstiq.com.

Can you do large or repeat orders?

Yes. We produce everything ourselves, so multiples of a design, matched sets and whole-project orders are all possible. Tell us quantities and timing at info@uniqstiq.com and we will quote it.

Wallpaper and dance floor wraps

Can wallpaper go on a freshly painted wall?

No. Fresh paint releases solvents as it cures, and those dissolve the adhesive and cause the wallpaper to fail. Paint cures from the outside in, so a wall can feel dry and still be uncured. Wait at least 8 weeks after painting.

Will wallpaper work on a textured wall?

It will take on the texture underneath. On textured walls repositioning becomes harder, and heavily textured walls with sharp points will warp the vinyl and stop it adhering properly. A smooth, sealed, painted surface gives the best result; raw drywall, plaster and unsealed MDF are not suitable.

Do you make dance floor wraps for events?

Yes. We wrap event dance floors to match your decor, alongside wallpaper, custom LED neon signs, acrylic signage and mounted prints. See dance floor murals or email info@uniqstiq.com.